AI receptionist for service businesses
Your customers text the number we set up for your business. EverFlow answers, books real appointments, sends confirmations and reminders, and handles reschedules or cancellations. Your team only steps in when a person is needed.
No app, account, or portal for customers. No second inbox for your team.
“The upstairs unit is rattling. I’m free Thursday afternoon.”
“I can do Thursday at 2:00 or 4:00. Which works better?”
“2:00.”
Service call
Thursday · 2:00 PM
Confirmation sent · Reminder scheduled · Reply to reschedule
Book by text
Customers book a real time from your calendar. No app, account, or portal.
Confirm and remind
The confirmation goes out automatically, followed by 24-hour and 2-hour reminders.
Change it by text
Customers can reschedule or cancel by replying. The assistant updates your calendar and confirms it.
What it does
The assistant is built around the three things a front desk does all day: answering, booking, and knowing when to pass the conversation to a person.
Built for real customer texts first. Not a chat widget waiting in the corner of a website.
01
Customer texts are answered clearly on the number we provide, using only the information you have approved.
Hours, services, prices, and policies come from your workspace. If something is missing, the assistant says so and takes the details.
02
The assistant checks your real calendar, books the time, confirms it with the customer, and handles reschedules or cancellations by text.
Every booking gets a confirmation and reminders. The customer can change it by replying; your team sees the update.
03
Urgent messages, complaints, and anything outside the assistant’s scope reach a person with the full context.
Your team sees what the customer needs, what has already been done, and how to follow up.
Inside the workspace
Every conversation stays in one place, alongside the customer details, actions taken, and final outcome. Nothing disappears into a notification or someone’s memory.
Texts and customer details stay together in one record.
The booking, message, or record update that was successfully completed.
Why a person was needed, who picked it up, and whether it was finished.
Maya R.
TextThursday at 2:00 works.
Devon L.
TextDo you cover the north side?
Avery P.
TextCan I move my Friday appointment?
How it works
This is not a generic chatbot. Your workspace is configured around your services, business hours, rules, and the situations that require human attention.
We review your texts, services, hours, and the questions that must never be improvised.
The EverFlow number, your calendar, approved answers, and handoff rules are configured in a private workspace.
You review real conversations, correct the answers, and decide when a person takes over.
The assistant handles incoming messages, and every result is visible to your team. We continuously improve anything that is unclear, missing, or creating unnecessary work.
Pricing
Starter covers follow-ups, reminders, and basic customer management. Professional adds the AI receptionist, appointment booking, CRM integration, and lead capture. Premium adds custom workflows and ongoing optimization. Setup is charged once; the monthly price is billed through Stripe.
The essentials for keeping customers and appointments moving.
The AI receptionist and the tools a busy front desk needs.
Custom automation and ongoing optimization for growing operations.
Setup is charged once when the plan starts. Monthly covers access, maintenance, support, and optimization. Phone numbers, carrier registration, messaging, and AI usage are separate provider costs. No workspace is usable without an active paid subscription.
FAQ
If your question is not here, ask it directly. We will tell you what can and cannot be built.
Yes. EverFlow checks your real availability, books the appointment, sends the confirmation, and schedules reminders. If the customer needs a different time, they can reply to reschedule or cancel. No app or account is needed.
No. It handles the repeatable first contact and administrative work, then hands over anything that needs judgment. You decide which actions the assistant may take and when a person must step in.
We provide a dedicated EverFlow text number for your workspace. Customers text that number, so you do not need to port your current line or use a personal phone. If you have a business number you want to keep, ask us whether it can be connected.
It says it does not have verified information and offers a human follow-up. It is not allowed to invent prices, availability, policies, or completed actions.
Yes. Every conversation, booking, message, handoff, and failed action is recorded in the workspace. The dashboard reports what happened, not what the assistant claimed happened.
No. Customers text the EverFlow number, and your team works inside the EverFlow workspace. Customers do not need to download an app, create an account, or use a separate portal.
The packages cover build, access, maintenance, and optimization. Sparetext, messaging, and AI usage are separate provider costs and are listed in the proposal before work begins.
We do not use workspace data to train models. Message content is sent to the AI provider you select to generate a reply, under that provider’s terms. Workspaces are isolated from one another.